Access Services
The Access Services Department strives to provide convenient, seamless delivery of resources to users, wherever they may be, whether the resources are from the University Library collections or from collections of other libraries. The action philosophy of the department is "Get it For Them" or GIFT.
Three units make up Access Services and all provide key services to our communities:
- Circulation Services
In addition to book "check out" the Circulation Services unit provides several specialty services including paging, courtesy holds, and faculty office delivery for the Evanston Campus.
- Multimedia, Periodicals, and Microform Services
The Periodicals and Newspaper Reading Room and the Marjorie I. Mitchell Multimedia Center make up the Multimedia, Periodicals, and Microform Services unit. The Periodicals and Newspaper Reading Room houses the current issues of magazines and periodicals. The unit provides newspaper resources in all formats, comfortable seating, quiet study space, scanning/printing centers along with public computers, and scanning and printing of the Library's vast microform and microfiche holdings. The Marjorie I. Mitchell Multimedia Center houses the library's strong and highly circulated video collection, provides viewing carrels for individuals needing playback equipment, and manages three screening rooms for instructor-led media presentations.
- Resource Sharing and Reserve Services
Resource Sharing and Reserve Services consists of Interlibrary Loan and Reserve. Interlibrary Loan provides loan services for Northwestern patrons and to world-wide libraries and their patrons, and Materials Scan and Delivery, a service that provides scanned copies of library resources to Northwestern users. Reserve includes regular reserve of books and media, as well as electronic reserve of articles and book chapters delivered to courses through the university's Course Management System.
Staff Contacts
Beth Clausen
Head of Access Services
(847) 491-2891
Eli Brooke
Access Services Administrative Assistant
(847) 491-7634
Circulation Services Staff
Alice Tippit
Circulation Supervisor
(847) 491-2945
Greta Zimmer
Circulation Evening & Weekend Supervisor
(847) 467-2714
James McMahon
Carrels & Circulation Assistant
(847) 491-2945
Deb Fenwick
Reserve & Circulation Fine/Fee Assistant
(847) 491-2167
Multimedia, Periodicals, and Microform Services Staff
Natalie Pelster
Multimedia, Periodicals, and Microform Services Librarian
(847) 491-8735
Carol Anthony
Multimedia Specialist; Multimedia, Periodicals, & Microform Services Supervisor
(847) 467-6494
Peter Burtch
Newspaper & Microforms Specialist
(847) 491-2915
Molly Zolnay
Multimedia Processing Assistant
(847) 467-1985
Janalee Croegaert
Periodicals Processing Assistant
(847) 491-3093
Resource Sharing and Reserve Services
Kurt Munson
Resource Sharing & Reserve Services Librarian
(847) 467-4167
Liz Fraser
Borrowing & Document Delivery Supervisor
(847) 491-2892
Victoria Zahrobsky
Borrowing Assistant
(847) 491-2892
Tom McMahon
Borrowing & Document Delivery Assistant
(847) 491-3392
Carol Turner
Lending Supervisor
(847) 491-7659
Anna Ha
Lending Assistant
(847) 491-3375
Natalie Bowling
Lending Assistant
(847) 491-3382
Ish Harris-Wolff
Reserve Services Assistant
(847) 491-7983
Dan Schuld
Reserve & Circulation Assistant
(847) 467-2254
Deb Fenwick
Reserve & Circulation Fine/Fee Assistant
(847) 491-2167
