More Services offered by the Reference Department

In addition answering questions and leading workshops and instructional sessions, the Reference Department offers several programs and services that can help you in your research endeavors.

Research Consultations

This service is intended to give you some in-depth assistance in identifying and locating the resources most useful for the project at hand. The outcome of a research consultation may be a database search, an overview of relevant electronic and print sources, or a conclusion to a particularly difficult inquiry. A Research Consultation will require advanced preparation by a Reference librarian; therefore we ask that you request one at least three days in advance. You may request a Research Consultation by filling out a form, either in person (available at the Reference desk) or via the web.

Conducting Research at Other Libraries

Whether you need to use materials not held at Northwestern, or are travelling, the Reference Department can help facilitate your visit to other libraries.

While most public libraries and college libraries affiliated with state-sponsored institutions offer open access to their facilities and general collections, private college libraries and special libraries are likely to permit access only with special permission or during certain hours. If you need to visit a library that has access restrictions, a Reference librarian can issue you an InfoPass (for libraries in the Chicago area) or write a letter of introduction on your behalf. Please note that an InfoPass or letter of introduction will only help to grant you access to a library—it will not allow you to check out materials.

Northwestern University has a special arrangement with the University of Chicago for access to its collections and borrowing privileges for current students, faculty and staff. If you wish to check out materials from the University of Chicago, you will need to get a special borrower's card from the Northwestern University Library Library Privileges office before you go.

Because Northwestern is part of the CIC (Committee on Institutional Cooperation, comprised of the universities of the Big 10 athletic conference, plus the University of Chicago and the University of Illinois at Chicago), NU students and faculty may enter the main library at each member institution by showing their WildCARDs. In addition, NU faculty will be granted borrowing privileges at CIC libraries by obtaining a CIC Borrower's Card from the Northwestern University Library Library Privileges office.

Access policies at other libraries may change from time to time. You may wish to check with Reference staff in the Northwestern libraries before you go to make certain you can access the materials you need when you need them.

Mediated Online Searches

While the Northwestern University libraries are committed to offering a wide selection of electronic databases and other research tools, you may find that your research requires information from sources to which the libraries do not subscribe. The Reference department can assist you in this situation by performing a search of the Dialog Information Service, an online collection of databases with particular strengths in business, patents and trademarks, and the natural and applied sciences. Dialog searches are offered on a cost-recovery basis; that is, you will be charged for connect time and retrieval fees. A librarian can give you an estimate in advance of what those charges may be. If you are interested in having a librarian perform a Dialog search for you, please contact Jeannette Moss at 847-491-2169 or by email at j-moss@northwestern.edu


refdept@northwestern.edu