Ask a Librarian: Schaffner's Reference Services

Schaffner's librarians are available to help you with your research and information needs. We offer a variety of ways to contact our staff--

Call us

You can speak with Schaffner library staff by calling 312-503-8422.

Visit us

Stop by any time during regular library hours.

Chat online with reference staff

Take advantage of Answers Online, an interactive chat-based reference service, staffed by librarians from Schaffner and from the University Library in Evanston.

Email us

Send your question to us via email. You will usually receive a response the next business day.

Schedule a Research Consultation

If you have lengthy or more comprehensive research needs, please consider scheduling an Research Consultation appointment with a reference librarian. This service is intended to give you some in-depth assistance in identifying and locating the resources most useful for your project. The outcome of a research consultation may be a database search, an overview of relevant electronic and print sources, or a conclusion to a particularly difficult inquiry.

A Research Consultation will require advanced preparation by a reference librarian; therefore we ask that you make your request at least three business days in advance. You may request an appointment online or in person at the Schaffner reference desk.

Joseph Schaffner Library
339 E Chicago Ave, 2nd Floor
Chicago, IL 60611-3071

312-503-8422

schaffner-reference@northwestern.edu

Last Updated: July 15, 2008

Add Northwestern librarians to your buddy list and get help with your research or just ask a question.

The library's screen names are

AIM: wildcatlib1970

Yahoo: wildcatreference

Google Talk: wildcatreference

Meebo: wildcatreference

Or if you don't have an instant messenger (IM) screen name, just ask your question in the box to the right.

Librarians are online Monday-Thursday 10 a.m. - 6 p.m. and Friday 11 a.m. - 6 p.m. Because this is a pilot program, the service may be available sporadically.

 

schaffner-reference@northwestern.edu