Circulation Fines and Fees FAQ

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1. What is this statement?

2. I returned these books. Why am I getting this statement?

3. I still have a book that's been billed as "LOST". May I return the book? If so, will my fine go away?

4. When is the deadline for paying my fines? Is there a penalty for late payment?

5. How may I make payments?

6. I live out of state. May I pay over the phone by credit card?

7. If I don't pay these fines, does this mean I can't graduate?

8. Some of my fines are from libraries other than the Main Library. May I pay those at the Main Circulation Desk?


What is this statement?

The Fine/Fee Statement is a summary of your outstanding fines and fees as of the date the statement was sent. It is NOT an overdue statement--it is a list of all fines that have accrued and remain unpaid. Receipt of this statement does not necessarily indicate that you still have items charged out from the library. However, this summary includes fines assessed for both returned and unreturned items.

To see a record of any items you may still have outstanding, please check your account by logging in to My NUcat.


I returned these books. Why am I getting this statement?

Even though you may have returned the items included in this statement, they have outstanding fines for which you are still responsible. Returning books that have accrued fines does not negate your responsibility to make payments.

To see a record of any items you may still have outstanding, please check your account by logging in to My NUcat.


I have a book that's been billed as "Lost". May I return the book? If so, will my fine go away?

Please return any books in your possession that have been billed as "Lost". A portion of your fines for that item will be forgiven, as described below.

When an item is billed as "Lost," the patron is responsible for two separate charges:

1. A $50 replacement fee
2. A $10 lost item processing fee

When you return a lost billed item:

1. The $50 replacement fee is forgiven
2. The $10 lost item processing fee remains

Ask to speak with our fines specialist when you return any lost items to the Main Circulation Desk.

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When is the deadline for paying my fines? Is there a penalty for late payment?

Please pay your fines by the date indicated on your notice. If your outstanding fines are not paid by that date, you may be assessed an additional $10.00 Student Accounts reporting fee.

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How may I make payments?

Payments for Main Library items may be made two ways:

In person - Pay your fines at the Main Library Circulation Desk on the ground floor of the Library. You may pay here via cash, check or charge (Visa, Master Card, or American Express).

By mail - You may pay your fines by mail by check, payable to Northwestern University Library, and mailed to:

Northwestern University Library
Circulation Department
1970 Campus Drive
Evanston, IL 60208

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I live out of state. May I pay over the phone by credit card?

Yes, we can accept credit card payments (VISA, MasterCard, or American Express) by phone, but only Monday through Friday from 8:30 AM to 5:00 PM. If you can not make your payments in person and this time frame does not work for you, we suggest paying by mail using a check, as noted above.

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If I don't pay these fines, does this mean I can't graduate?

Non-payment of fines will prevent graduates from receiving transcripts. It will not prevent graduation.

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Some of my fines are from libraries other than the Main Library. May I pay those at the Main Circulation Desk?

Fines related to items at Galter Health Sciences, Law and United (Garrett and Seabury) Libraries must be settled at their respective libraries.

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