Circulation Recall FAQ

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1. A book I need is checked out. What are my options?

2. Can I recall CORE or Reserve items? What about videos from Multimedia?

3. I really need this book for my research, but I don’t want to inconvenience the person who has it now. Should I feel guilty about placing a recall?

4. I need this book immediately! Can I put a rush on my recall?

5. When will I receive the book I recalled?

6. A book that has been recalled from me is central to my research; is there anything I can do to keep it longer?

7. What happens if I don’t return a recalled book by the recall due date?

8. I received my first recall notice today but my account is already blocked and I owe several days’ worth of overdue fines; what is going on?

9. I didn’t receive a notice that this book had been recalled from me; I only found out because of a block on my account. What should I do?


1. A book I need is checked out. What are my options?

If a book is checked out, you have multiple options. The service that will be most likely to get you the book the fastest is Uborrow. UBorrow offers rapid access to over 90 million books from the collections of 13 university libraries in the Midwest and the Center for Research Libraries. Books requested through UBorrow will typically arrive on campus within a week and can be checked out for 12 weeks, with an option for a 4-week renewal. The relative proximity of CIC partners, as well as the commitments made by each institution, allows books to be delivered through UBorrow far more rapidly than they usually are through traditional interlibrary loan programs. If the book you need is not available through Uborrow, you may also request it through Interlibrary Loan. A book requested through Interlibrary Loan may still arrive more quickly than a recalled item.

If the book you need is not available through either of the above services, then a recall is recommended. The request may be placed online through NUCat or in person at the Circulation Desk. Once your request is submitted, the patron who currently has the book checked out is   notified that it has been recalled. The notice includes a modified due date, generally 10 days from the date of recall. If the book is already due in 10 days or less, the current due date will stand. Books that have been recalled cannot be renewed or have their loan extended beyond the recall due date. A recall does not guarantee that the item will be returned within the 10 day grace period.

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2. Can I recall CORE or Reserve items? What about videos from Multimedia?

No. Recalls are not allowed on any short-term loan items. Please contact the individual collections for more information.

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3. I really need this book for my research, but I don’t want to inconvenience the person who has it now. Should I feel guilty about placing a recall?

Again, requesting the item from another institution using Uborrow or Interlibrary Loan is often the best option, but if the item is unavailable through these avenues, you should not feel guilty about placeing a recall; after all, sharing resources is the whole point of a library. These books belong to the Library, and are for the use of all of our patrons. Unfortunately, there is no way we can ensure that every book each user needs is available exactly when they need it, which is why we offer multiple options for accessing materials.

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4. I need this book immediately! Can I put a rush on my recall?

No. The recall system is automatic and the number of days given has been adjusted over time for optimum fairness. We receive complaints from users who feel that the book is being taken away from them too quickly as well as from those who feel it won't come to them soon enough. We would like to please everyone, but there has to be a compromise, and we have set it at 10 days.

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5. When will I receive the book I recalled?

You should generally be notified that the book is ready for your use within 10 days of placing the recall. Realistically, it simply depends on how much the patron who currently has it checked out needs to use the item before bringing it back. Sometimes books come back within a couple of days, and unfortunately sometimes they come back past their recall due date. You will be notified when the book is available for you to pick up, and are always welcome to inquire with Circulation staff if it seems that you have been waiting too long for an item.

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6. A book that has been recalled from me is central to my research; is there anything I can do to keep it longer?

You must bring the book back by the new recall due date to avoid fines and a block on your account. Instead of bringing it back and then recalling the book from the user who recalled it from you, place a request for the item through Uborrow. You will receive a guaranteed loan of 84 days, and the book will not be recalled from you. This is a better option than starting a "recall war" with other patrons, especially when the item in question is required for a class.

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7. What happens if I don’t return a recalled book by the recall due date?

When a book that has been recalled from you goes overdue, an automatic block is put on your account that prevents you from checking out new books or renewing any items you currently have checked out. The overdue fine rate for recalled books is one dollar per day.

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8. I received my first recall notice today but my account is already blocked and I owe several days’ worth of overdue fines; what is going on?

Most likely, the book was already overdue when it was recalled. When this happens, the system automatically applies retroactive overdue fines at the rate of $1/day, and the automatic block is put on your account immediately. If this happens to you, bring the book back immediately, and talk to a Circulation supervisor about the retroactive fines. This situation is easily prevented by keeping track of your due dates, and returning or renewing your books in a timely manner.

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9. I didn’t receive a notice that this book had been recalled from me; I only found out because of a block on my account. What should I do?

Notices are sent automatically by our system to the email address we have on file for you. If there is no email address on file, notices will be sent to your postal address, with the subsequent time lag. It is your responsibility to keep us updated on any change of address, physical or virtual. You may contact the Circulation desk by email or at 847-491-7633 to discuss the matter further.  

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