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Updates to Summer Library Services

Last updated July 17, 2020 at 3:00 pm

This page contains all relevant information related to our current operations and response to the COVID-19 outbreak, including updates to facilities and operations, access to remote services, and other helpful links.

Recent updates include book pickup and scanning services. See "Book Pickup and Scanning Services" below for details.

To see University updates, visit the Northwestern COVID-19 website.

Online Materials

The Libraries have a wide variety of online research resources. Most databases, e-journals, and other electronic resources allow for remote access by the Northwestern community using a valid netID and password.

  • NUsearch: Find books, e-books, articles, journals, video, audio, and other materials. 
  • Databases A-Z: Find all available databases. Search the list or filter it by database subject, type, or publisher.
  • Research Guides: Find compilations of recommended resources curated by Northwestern librarians.
  • Catalogs and Search Tools: Find more search tools and when to use them.

Additional key online resources

Some publishers and vendors have made resources available for free on a temporary basis due to the COVID-19 pandemic.
  • Hathi Trust Emergency Access: Northwestern has received temporary emergency access for materials held in Hathi that are also held physically in Northwestern Libraries. More information on emergency access can be found at here.
  • Free Resources Available in Response to COVID-19:  See a list of temporarily free publishers’ resources for textbooks, streaming video, and many other e-resources. Please pay attention to the terms and conditions of these offers, as not all are available to the Northwestern community. We are diligently working to explore these offers and provide information on those that are available. If you have questions about a specific resource, contact your subject librarian for individual assistance.

Tools for Connecting Remotely

Tools for off-campus research

  • Northwestern Information Technology VPN: maintain a secure connection while working off campus by connecting to the Virtual Private Network.
  • Lean Library: access articles, journals, and databases licensed by the Libraries while searching the web using the Lean Library browser extension.

Remote PC Access

Northwestern University Libraries is temporarily providing remote access to PC workstations located in the library buildings, which allows you to use software such as SPSS, SAS, MATLAB, the Adobe Creative Suite, and more. View a list of available software and full instructions on the Remote PC Access page. Remote access is limited to Northwestern community members with an active NetID.

Access requires connection to the Northwestern VPN. View instructions for connecting on the NUIT VPN guide.

How to Connect via the VMware Horizon Website (Recommended)

  1. Visit https://desktop.library.northwestern.edu.
  2. Click “VMware Horizon HTML Access”.
  3. Log in with your NetID and password.
  4. Click “Libraries Desktop”.
  5. To locate specific software, click the Start button in the bottom left corner of the screen and begin typing the name of the program you wish to use.
  6. Before logging out, make sure to upload any files you need to save to the cloud (such as Google Drive or Northwestern Box); we cannot guarantee future access to your files if you save them within the remote desktop.
  7. When finished, click “Options” in the top left corner of the screen and select “Disconnect and Log Off”.

To view instructions on how to connect via the VMware Horizon client, iOS, or Android, or for instructions on setting up Multiple monitors, please see the Remote PC Access page.

If you are having issues connecting, please contact library@northwestern.edu.

Immediate Assistance

Have a question? For immediate assistance email or chat with us.

  • Email us at  library@northwestern.edu; questions are usually answered by the next business day. 
  • Chat live with a librarian Monday - Friday from 9 am to 5 pm. Questions submitted after hours will be answered the next business day.

 

Remote Instruction Support

Subject librarians are available to help faculty with course modifications to accommodate remote instruction. We can identify and suggest alternate course or research materials that will be accessible to remote learners, and provide library instruction via Canvas, Zoom, or Panopto.

Visit the Teach with the Libraries page to learn about instructional services offered, and contact your subject librarian to discuss your specific instructional needs.

Course reserves

If you have used Canvas and Course Reserves previously to teach a specific course:
No problem. Just copy the links to the materials you used before; all your previous scans and streams will be available.

If you need to add new digital resources to your Canvas course:
When you find e-books, journal articles, streaming videos, or other online library resources, look for permalinks that can be added to your course. This helpful video explains how.

If you need help finding digital resources for your course:
Contact your librarian subject specialist for help identifying digital alternatives for physical materials. While we are able to make available scanned articles and chapters from our print collection, we are committed to helping you locate and make the most of online resources.

Remote Research Support

Email us at  library@northwestern.edu; questions are usually answered by the next business day. Please see Immediate Assistance above to chat with a librarian live.

Subject librarians with expertise in specific areas are available to answer questions via email, and can set up remote research consultations via phone or video conferencing software.

Interlibrary loan

Due to closures at partner institutions, physical items from other libraries are not available through interlibrary loan. We are generally able to provide access to digital content from other libraries and scans of chapters and articles from their physical collections. To request, log in to your account and choose "Article, chapter, etc." under Place a New Request.

illarticle.png

Fill out as much citation information as possible and submit.

Workshops

The Libraries are offering virtual workshops to ensure you have access to the resources you need. 

For a full list of library workshops and events, visit our event page.

Circulation, Interlibrary Loan, and Building Access

  • Book pickup: Beginning the week of June 8, book pickup will be available on a scheduled basis from University (Main) Library. See the Book Pickup and Scanning services section for details.
  • Hours: As of March 18, all Evanston and Chicago campus library buildings are closed. For information regarding Galter Health Sciences Library, refer to their COVID-19 updates page. As of June 8, 2020 book pickup will be available on a scheduled basis from University (Main) Library.
  • Events:  All events in the library have been canceled through mid-September, with exact dates to be determined. Filming and photography requests are not being accepted at this time.
  • Carrels: If you need items that are in your study carrel, library staff can retrieve those for you. Please contact us directly to make arrangements.
  • Course reserves: The Libraries will continue to provide links to electronic content as well as scans of articles and chapters from our physical collections for courses. For details on these changes, including links to instructional resources, see Remote Instruction Support above.
  • Interlibrary loan (ILL): Due to closures at partner institutions, Northwestern Libraries have suspended ILL of physical items.  Scans from our own circulating collection can be requested through ILL by logging into to your account and choosing "Article, chapter, etc." in the left column navigation to submit a new request. We will continue to provide access to content already available in digital formats and are generally able to provide access to digital content from other libraries.

 

Book Pickup and Scanning Services

Book pickup

Beginning the week of June 8, Northwestern University Libraries will be offering book pickup for faculty, staff and students. Place a request in the NUsearch online catalog by logging in to your account, locating the item in NUsearch, and selecting Request. You’ll receive an email when your item is ready, with a link allowing you to schedule a pickup window.

Pickup times will be between 10:00am and 4:00pm, Tuesdays and Thursdays inside the south-facing entrance to University (Main) Library, 1970 Campus Drive. Students, faculty and staff accessing the Library to pick up requested materials are expected to follow University health and safety guidelines by maintaining social distancing, wearing face masks and monitoring personal health.

If you currently have books waiting for you on the hold shelf, schedule an appointment here: Northwestern Libraries Appointments. If you need an item that is in your carrel, please contact library@northwestern.edu to make arrangements.

Scanning services

Faculty, staff, and students will be able to request scans of articles, book chapters and pages from the library’s print collections using the online interlibrary loan system or the course reserves function in Canvas.

Using the interlibrary loan system

Request scans of articles, book chapters, and pages from the library's print collections through your interlibrary loan account by logging in to your account and choosing "Article, chapter, etc." under Place a New Request.

illarticle.png

Fill out as much citation information as possible and submit.

Using Canvas

If you have used Canvas and Course Reserves previously to teach a specific course:
No problem. Just copy the links to the materials you used before; all your previous scans and streams will be available.

If you need to add new digital resources to your Canvas course:
When you find e-books, journal articles, streaming videos, or other online library resources, look for permalinks that can be added to your course. This helpful video explains how.

If you need help finding digital resources for your course:
Contact your librarian subject specialist for help identifying digital alternatives for physical materials. While we are able to make available articles and chapters from our print collection, we are committed to helping you locate and make the most of the online resources.

Book Return and Renewal

Automatic renewal has been activated for all Northwestern materials and interlibrary loan items. Please keep the items you currently have checked out until you are able to safely return to campus.

Book Drops

Campus book drops are open. Books can be returned to the book drop outside the main entrance to University (Main) Library or to the drive-up book drop located just North of Locy Hall in the Fisk Hall parking lot.

 

Returning books by mail

If you are graduating or otherwise not returning to campus, you may return books by mail to

Northwestern University Libraries
ATTN: Circulation
1970 Campus Drive
Evanston, IL 60201

Shipments within the United States

For shipments within the United States, get a prepaid UPS shipping label by filling out this form.

Shipments from outside the United States

For shipments outside the U.S., please use a trackable mail service and save your receipts. Request reimbursement by completing the Visitor Expense Report Form and emailing it, along with your receipts, to business.library@northwestern.edu.

A sample form is provided to guide you.

Packing guidelines

  • Use a sturdy box.
  • Place heaviest books at the bottom of the box.
  • Fill empty spaces with packing paper so books can't move during transit.
  • Reinforce box seams with packing tape.

bookpackaging.jpg

If you have any questions about shipping or reimbursements, please email library@northwestern.edu.

Contact us

If you have questions not addressed here, contact us!

847-491-7658 or library@northwestern.edu.