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Contact the Reference Department by Instant Messaging
Our instant messaging service is intended for use by current students, faculty and staff of Northwestern University. We will also attempt to answer questions from the general public when they pertain to specific items in our libraries' collections, library services or to the university itself.
By Phone
(847)
491-7656 (Main Library Reference
Desk)
(847)
491-7658 (Main Library InfoCommons)
(847)
491-4357 (NUIT Information Center -
computer
help for the Northwestern community)
By E-mail
The library's e-mail feedback service is intended for use by current Northwestern students, faculty and staff. Library staff will attempt to answer questions from non-Northwestern affiliates only when time permits. People from outside the Northwestern University community are encouraged to submit their questions to their local library or to the Internet Public Library.
Responses requiring special attention may take up to 3 working days. You can check the library staff directory for assistance on specific matters. If you need help right away, try contacting one of the library reference desks for immediate assistance.
You may also want to:
Contact the InfoCommons service desk for general information about the library: (847) 491-7658
Contact the Reference Department for assistance in finding information or connecting to the library's electronic resources.
Refer to our Frequently Asked Questions (FAQ) page.
Send us feedback, comments or suggestions
We
are unable to perform extensive research for you through this service.
For example, we cannot do complex database searches for you, or create
lengthy bibliographies. We encourage you to seek consultation
from our reference department if these are the types of services you
need.
This service does not assist in the borrowing of books held at other libraries or the photocopying and delivery of journal articles. To order books or journal articles from other libraries, contact Interlibrary loan.
In order to assist you with your question it is useful for us to gather some essential information. This information is used only for the purposes of assisting you and will not be utilized for any other purposes.
Required information is noted with an
next to the field.
