Contact Us

Contacts for general help:

see also:

All all phone numbers area code (847) unless otherwise indicated

For further assistance:
(847) 491-7656 (Main Library Reference Desk)
(847) 491-7658 (Main Library Information Commons)
(847) 491-4357 (NUIT Information Center - NU Onlycomputer help for the Northwestern community)

 

Carrels Privileges 491-7617 libpriv@northwestern.edu
Change Circulation 491-7633 library@northwestern.edu
Classes and instruction Reference 491-7656 refdept@northwestern.edu
Computer software on your computer Technology Support Services 491-4357 consultant@northwestern.edu
Copy and printing cards Circulation 491-7633 circulation@northwestern.edu
Databases and electronic journals Reference 491-7656 refdept@northwestern.edu
Directions and maps to the library Information Commons 491-7658 ic@northwestern.edu
Disability services Public Services 491-7632 pubserv@northwestern.edu
Donating books to the library Gifts 491-2932 gifts@northwestern.edu
Employment in the library Personnel 491-7668 library-personnel@northwestern.edu
EndNote and other bibliographic utilities Reference 491-7656 refdept@northwestern.edu
Fines and fees Circulation 491-7633 circulation@northwestern.edu
Gifts to the library Library Development 491-4449 aherrera@northwestern.edu
Hours Public Services 491-7635 pubserv@northwestern.edu
Internet software on your computer Technology Support Services 491-4357 consultant@northwestern.edu
Laptop connections Information Commons 491-7658 ic@northwestern.edu
Library card or access pass Privileges 491-7617 libpriv@northwestern.edu
Library catalog (NUcat) Reference 491-7656 nucat-help@northwestern.edu
Locating books on shelves Circulation 491-7633 circulation@northwestern.edu
Parking questions Public Services 491-7632 pubserv@northwestern.edu
Proxy services or VPN Reference 491-7656 refdept@northwestern.edu
Reference desks see link    
Reserve - finding items, getting items on Reserve 491-7681 e-reserve@northwestern.edu
Reserving rooms and facilities in the library Public Services 491-7632 pubserv@northwestern.edu
Scanning (digital image scanners) Digital Media Services 467-1080 dms@northwestern.edu
Special Events Public Relations 491-7628 library-news@northwestern.edu
Suggestions Public Services 491-7632 pubserv@northwestern.edu
Taking photographs in library buildings Public Services 491-7632 pubserv@northwestern.edu
Technical support for your computer Technology Support Services 491-4357 consultant@northwestern.edu
Tours of library buildings Public Services 491-7632 pubserv@northwestern.edu
Word-processing and other general software Library computer lab (AT) 491-2166 ctg@northwestern.edu
Writing papers The Writing Place 467-2791 w-place@northwestern.edu

You may also want to check out the links below:

If you have general feedback, comments or suggestions:
Check the feedback page for assistance.

If you have trouble connecting to NUcat the library catalog:
Consult NUcat help or email NUCat help.

If you are looking to borrowing of books held at other libraries or the photocopying and delivery of journal articles
Contact Interlibrary loan.

If you are off the campus network and are having trouble connecting to electronic resources:
Check the proxy services pages for guidance. (a help request form is linked on that page)

If you need help selecting the right database to start your research:
Visit or call one of the reference desks or the Information Commons in the Main Library.

If you have a question relating to access to the library and its resources:
Check library privileges

If you need immediate assistance from a librarian:
Visit or call one of the reference desks or contact one of the library subject specialists.