E-mail and Chat Services

Email your question. You will usually get a response by the next business day.*

Chat live with a librarian over the web and get instant online help.*

IM (Instant Messaging)

Librarians are available for IM service Monday-Thursday 10 a.m.-6 p.m. and Friday 11 a.m.-5 p.m.*

Add Northwestern librarians to your buddy list and get help with your research or just ask a question.

The library's screen names are

AIM: wildcatlib1970

Yahoo: wildcatreference

Google Talk: wildcatreference

Meebo: wildcatreference

Or if you don't have an instant messenger (IM) screen name, just ask your question in the below.

*Our e-mail and Live Chat services are intended for use by current students, faculty and staff of Northwestern University. We will also attempt to answer questions from the general public when they pertain to specific items in our libraries' collections, library services or to the university itself.